New Fall Hours

New Fall Hours

The staff at the Chester County Library and Henrietta Hankin Branch have been working hard to prepare our buildings for reopening. We have installed hand sanitizer stations in various locations, marked traffic patterns, installed signage, and moved furniture to help ensure the safety and well-being of our staff and patrons. Face masks covering both the nose and mouth are required at all times while in the libraries.

In order to maintain 50% building capacity, browsing will be limited to 30 minutes, seating will be limited to 2 hours, and computer usage in the computer areas will be limited to 1 hour. Laptop lending in other areas of the library or outside will be limited to 2 hours. Group seating will not be available at this time.

New Fall Hours
Chester County Library
9:00 a.m. – 9:00 p.m. Monday – Thursday
9:00 a.m. – 6:00 p.m. Friday
9:30 a.m. – 5:00 p.m. Saturday

Henrietta Hankin Branch
9:30 a.m. – 5:00 p.m. Monday, Wednesday, and Friday
9:30 a.m. – 8:00 p.m. Tuesday and Thursday
9:30 a.m. – 5:00 p.m. Saturday

Please visit our New Fall Hours update on our website for a list of our current services.

Welcome Back! We’re Open!

We have prepared our buildings for reopening to ensure social distancing. Please know that we are doing everything we can to help ensure the safety and well-being of our staff and patrons. The libraries are now open for limited browsing and computer usage.  Face masks are required, and browsing is limited to 30-minutes.

Chester County Library

Henrietta Hankin Branch

Current Hours
Chester County Library
9:00 a.m. – 5:00 p.m. Monday, Wednesday, and Friday
9:00 a.m. – 9:00 p.m. Tuesday and Thursday
9:30 a.m. – 5:00 p.m. Saturdays

Henrietta Hankin Branch
9:30 a.m. – 5:00 p.m. Monday, Tuesday, and Friday
9:30 a.m. – 8:00 p.m. Wednesday and Thursday
9:30 a.m. – 5:00 p.m. Saturdays

Library Reopening Update

Per the Governor’s phased reopening plan, Chester County moved to the Green Phase on Friday, June 26. Although the Chester County Library and Henrietta Hankin Branch remain closed to the public, we are now offering curbside pickup of holds. We are also preparing the buildings for reopening by moving furniture and workstations and designating traffic patterns to ensure social distancing. Please know that we are doing everything we can to help ensure the safety and well-being of our staff and patrons, and we ask that you continue to be patient while we work toward reopening.

Please visit our July 2 Library Reopening Update on our website for a list of our current hours and services.

Curbside Pickup Now Available

We are happy to announce that the Chester County and Henrietta Hankin Branch Libraries are offering Curbside Pick-Up starting Monday, June 15. The Chester County Library will also resume our outdoor Holdit Locker service on this date.

While our buildings will remain closed to the public, we are excited to be able to serve the community again by offering a way to deliver your pre-ordered materials that is safe for you and our employees!

To place a hold, use the catalog or the mobile app; or call or email us at:
Chester County Library 610-344-5957 or ref@ccls.org
Henrietta Hankin Branch 610-344-4191 or hhcustomer@ccls.org
Find help for placing and viewing your holds.

Curbside Pick-Up Procedures
Follow these 4 easy steps to schedule your curbside pick-up:

  1. Know Your Library Card and PIN Numbers
    • You will need your library card number and PIN to reserve a time to pick up items.
  2. Confirmation of Order Fulfillment
    • You will receive an email or text message, or paper notice via USPS mail, when your items are available for pick-up.
    • You can only make a reservation if you have items that are currently ready for pick-up.
  3. Reserve Your Pick Up Time
    • In your email, there will be a link you can click on to go to the curbside reservation platform where you will be able to choose a date and time to pick up your order.
    • You can also make a reservation and manage your reservations online using this link.
  4. How to Pick Up Your Items
    • Your materials will be checked-out to you, and placed in a paper bag, prior to pick-up. Your checkout receipt will be attached to your bag.
    • When you arrive at the library, please remain in your car and call us at the number listed below to let us know you are outside.
      • For pick-up at Chester County Library, call: 610-344-4642
      • For pick-up at Henrietta Hankin Branch, call: 610-344-4191
    • Once our library staff have placed your items on the table outside the front door you may approach and retrieve your items.
    • If there is another patron at the table, please wait until they have returned to their car before you approach the building.

See our website for more details on both the Curbside Pick-up services and HoldIt Locker.

Update on Reopening

Per the Governor’s orders, Chester County will be moving to the Yellow Phase on Friday, June 5. For the Chester County Library and the Henrietta Hankin Branch, this means that library staff will be able to enter the buildings for the first time since March 13. We are very excited to begin the process of reopening the libraries. 

We have been working hard behind the scenes to provide you with resources online through our blog, website, and social media.  We will continue to provide information about databases, access to eMaterials, and a selection of virtual programming, as we did while we were unable to access the buildings.  In addition, we have developed a thorough plan for reopening to ensure the safety of staff and patrons.

Although staff will be allowed in the buildings on June 5, the libraries will remain closed to the public for the next several weeks. While in the buildings, the staff will be quarantining and processing returned items, moving furniture and workstations to ensure social distancing, setting up a quarantine area, designating traffic patterns, and developing a process to provide curbside pick-up as soon as possible.  

Effective June 5, we will begin to accept returns of materials in the book drops. However, due to the backlog of materials we are experiencing, it will take a week or two before they are checked in and removed from your records.

Please know that we are doing everything we can to help ensure the safety and well-being of our staff and patrons, and we ask that you continue to be patient while we work toward reopening.  

Library Update: April 24

Welcome to Stay Connected with Chescolibraries. The Libraries are closed until further notice. Please do not return library materials at this time. All due dates will be extended and current overdue materials will not continue to accrue fines until we reopen. 

Visit our Event Calendar to find our virtual programs. They will also be posted on this blog under the category Virtual Programs.

To apply for a library card, please visit our Library Card Help page. For help with eBooks and eAudiobooks and OverDrive/Libby, please visit our OverDrive Help page. For any other questions, please visit our Contact Us page.

Library Update April 9

Welcome to Stay Connected with Chescolibraries. The Libraries are closed until April 30. Please do not return library materials at this time. All due dates have been extended to May 5, and current overdue materials will not continue to accrue fines until we reopen. To apply for a library card, please visit our Library Card Help page. For help with eBooks and eAudiobooks and OverDrive/Libby, please visit our OverDrive Help page. For any other questions, please visit our Contact Us page.

Library Update April 2

Welcome to Stay Connected with Chescolibraries. The Libraries are closed until April 30. Please do not return library materials at this time. All due dates have been extended to May 5, and current overdue materials will not continue to accrue fines until we reopen. To apply for a library card, please visit our Library Card Help page. For help with eBooks and eAudiobooks and OverDrive/Libby, please visit our OverDrive Help page. For any other questions, please visit our Contact Us page.

Library Update April 1

Welcome to Stay Connected with Chescolibraries. The Libraries are closed until April 30. Please do not return library materials at this time. All due dates have been extended to May 5, and current overdue materials will not continue to accrue fines until we reopen. To apply for a library card, please visit our Library Card Help page. For help with OverDrive, please visit our OverDrive Help page. For any other questions, please visit our Contact Us page.

Library Update March 31

Welcome to Stay Connected with Chescolibraries. The Libraries are closed until April 30. Please do not return library materials at this time. All due dates will be extended to May 5, and current overdue materials will not continue to accrue fines until we reopen. To apply for a library card, please visit our Library Card Help page. For help with OverDrive, please visit our OverDrive Help page. For any other questions, please visit our Contact Us page.